Aroma is a newly opened Indian and Pakistani restaurant in the Bentonville
Rogers area. Given the lack of any Indian restaurants, Aromas is a welcome change to the Indian residents in
this area. We went to Aromas on a Friday evening and we were happy to see that the restaurant was reasonably
busy. The interiors are fairly simple as you can see from the images so don't expect this to be a fine dining establishment.
We decided to try the Dinner buffet so that we could sample all the food.
The buffet had three types of biryanis, Chicken, Lamb and Vegetarian. There were a few vegetarian dishes like
Bhindi Masala and Aloo Palak along with some daal as well. The non-vegetarian section had a couple of chicken
dishes and some Pakistani items like Haleem. Fish tikka was the appetizer and there was some nice bread as
Overall the food was very tasty, almost like home cooked food. The
restaurant is run by a Muslim family and maybe thats the reason it tasted like home-made food. We really enjoyed the
meal and I think most of the visitors to this restaurant will also enjoy the meal. The $13 price-tag may be a bit
high but I guess people will be willing to pay for it.
Since the restaurant is new, their service was pretty poor. It seems like
they know how to cook but don't know how to run a restaurant. They did not have all their heating equipment
ready and were serving the Biryani in the Crock-pots. Some of the food was actually cold or luke-warm. They did not
pay fill up dishes that had emptied out and had to be constantly reminded to fill up their empty dishes. They
almost never spoke to their customers and I had to call them 2 or 3 times of get my check.
Overall, I would give this place a 4-5 star for its food but a 1-star for
its service. In a tough economy, its even more important to attract customers and keep them happy. The restaurant may
survive and do well because the food is good and there is no choice in Bentonville/Rogers for Indian
food. I would hope that as the restaurant grows, its realizes the importance of keeping a high service level.
Address and contact details of Aroma Restaurant